LYLAS Box purchases are final sale and nonrefundable. We do not accept returns or exchanges of boxes. Any returns made to us will not be eligible for a refund.
Sized-Apparel Return Policy
SoSis will accept the return or exchange of any sized apparel item(s) within 7 days of the order receipt date. The item(s) must be unused, unworn, and undamaged. Item(s) must be in original packaging with all tags attached.
Exchanges will only be accepted for another size in the original item ordered and are dependent upon available inventory.
How do I request a return or exchange for my sized apparel?
To request a return or exchange, contact customer care here. From there, SoSis will send a return label to you via email. All returns and exchanges will be charged a fee of $7 to cover the cost of processing.
Upon arrival back to SoSis, a refund will be posted back to your original form of payment (less $7 fee) within 2 weeks.
For exchanges, the replacement item will be shipped out within 2-weeks, if the item is in-stock. Note: If the item returned is in damaged or used condition, and an exchange item has already been sent, the customer will be billed for the full-price of the new item.
Our size chart below shows average measurements for sizing. The majority of our apparel items are junior sized. Due to our wide variety of apparel and brands, items sometimes stray from these average measurements.
If you have a specific sizing question or would like more information, please contact Customer Care. SoSis strives to provide fashion-forward, trendy clothing to women of all shapes and body types. We want ALL women to feel beautiful in our products.